Privacy policy
This Privacy Policy explains how Heyoni collects, uses, and protects information when you use our website, apps, and services. By using Heyoni, you agree to the collection and use of information in accordance with this Privacy Policy.
Information We Collect
We may collect personal information such as your name, email address, billing details, account information, and any details you submit through contact forms or support requests. We may also collect technical and usage information such as your IP address, browser type, device information, pages visited, interactions with our website or apps, and similar analytics data.
How We Use Information
We may also use usage and technical data to understand how users interact with our website and tools so we can improve performance, usability, and overall product experience.
We use collected information to provide and improve Heyoni, process purchases, manage app access and credits, respond to support requests, and communicate important service updates.
Payments
Payments may be processed by third-party payment providers such as Paypal, and we do not store your full payment card details on our servers.
When a payment is made, the payment provider may collect transaction-related information such as your name, email address, billing details, purchase amount, and payment method information in order to complete and authenticate the transaction.
Cookies and Analytics
We may use cookies and similar technologies to support website functionality, improve user experience, and understand site usage.
If analytics cookies or other non-essential tracking technologies are used, some privacy frameworks require user consent before those cookies are set.
Sharing of Information
We do not sell your personal information.
We may share information with trusted service providers only when necessary to operate our website, process payments, deliver services, analyze performance, or comply with legal obligations.
Data Retention
We keep personal information only for as long as necessary to provide our services, meet legal or accounting requirements, resolve disputes, and enforce our agreements.
When information is no longer required, we may delete it or anonymize it where appropriate.
Data Security
We take reasonable technical and organizational measures to protect personal information from unauthorized access, misuse, disclosure, alteration, or destruction.
However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have rights to request access to your personal information, correct inaccurate data, request deletion, or object to certain processing activities.
To make a privacy-related request, you can contact us using the email address listed below.
How We Use Information
We may also use usage and technical data to understand how users interact with our website and tools so we can improve performance, usability, and overall product experience.
We use collected information to provide and improve Heyoni, process purchases, manage app access and credits, respond to support requests, and communicate important service updates.
Third-Party Services
Heyoni may use third-party tools and services for payments, analytics, hosting, communications, or customer support.
These third parties may process information according to their own privacy policies, so we recommend reviewing their terms where relevant.
Children’s Privacy
Heyoni is not intended for children under the age of 13, and we do not knowingly collect personal information from children.
If you believe a child has provided personal information to us, please contact us so we can remove it.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices.
When updates are made, the revised version will be posted on this page with an updated effective date.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, you can contact us at: sales@heyoni.com
Last updated: 12 Apr, 2026
